Internet/Computer Failure

MikeK

I am sure this must be covered somewhere!
A match played privately online.
Halfway through one of the players has an internet/computer failure.
40 mins pass without recovery, the teams decide they have waited long enough.
Should the match be replayed, scored over the boards played, resumed at a future date, is that player at fault etc.

Robin_BarkerTD

Ideally the captains should seek a ruling before abandoning the boards.

If the boards had been played at one table but not the other, General Regulation 59 applies

59
Should connection or power problems interfere with a match and cause its completion to be postponed, the result of all boards that have been played by both tables will stand; results that have only been played at one table will be cancelled.

https://www.ebu.co.uk/documents/competitions/regulations-and-conditions-of-contest/general-regulations.pdf

Regardless of whether boards have not been played or have been cancelled., it is necessary to get a ruling on the unplayed boards - this ruling can be by agreement between the captains. The normal ruling is that the unplayed boards (plural) should be rescheduled and replayed. (The exception is there is only one unplayed board, which can not be replayed, Law 86A.)