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EBU score problem

Our club recently bought a new laptop and installed EBU score on it. When we run our duplicates we display the results on a large screen during the last round. We do this by clicking the 'Show ranks' button. This brings up a web page which scrolls the current ranks and updates when a new result is entered in a Bridgemate.
However since we bought the new laptop this screen does not update. Instead a new window opens with the ranks in text format. Every time a new result is entered into the bridgemate another new window opens. Also a few times EBUscore has stopped responding altogether when this happens. We have had to close it down a restart it.
Is there a way to stop the text format window opening so we can get back to what we had before?

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