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BCS crashes

shed53shed53
in Scoring and other IT questions

At our afternoon session (Wednesday 10th Sep), we were not able to use computer scoring. We use EBUScore and Bridgemates on a Windows 11 laptop. The behaviours observed (reported to me, and then shown to me on FaceTime) was:
― EBUScore was launched.
― A player was added to the database.
― The session details were set and the hands imported.
― The movement was chosen.
― In Bridgemate Scoring, "Create Database" was clicked, followed by "Launch BCS". The dialogue box (which asks the user to confirm they wish to launch BCS with Server reset (etc)) appeared, and the TD clicked on "Yes".
― BCS started then promptly vanished.

Our evening session on Tuesday 9th Sep ran just fine. After that session, Windows insisted on installing some updates.

The club member who runs our dealing machine noted that the most recent Windows 11 update screwed up the dealing machine application. I have no idea if that behaviour is connected to what this afternoon's TD experienced. I will collect the club laptop on Saturday 13th Sep to experiment.

In the meantime, has anyone else encountered anything like this or heard of anything similar?

Thanks in advance,
Chris Woodhouse
Bakewell Bridge Club

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